Account Safety

Dear gamers,

Although acts of stealing are very rare on our servers thanks to our GN Account, we would like to make sure that you stay aware of your account security all the time. There will always be those among us who will try to enrich themselves at the cost of others. That's why: Never ever share Login information with anyone. GM team does not take responsibility for the loss or robbing of your account and no GM or Admin will get you your lost or deleted items back. You take all the risks if you lend your account to someone else. Please also consider that it is not always possible to proove the intention of someone stealing stuff. 

The GM team doesn't need to know your login information to operate with your account and we surely will not need to know your password from you. GM will also never order anyone else to get this information for us. 

Use different passwords for your email, for your GN User Profile and for your Game Accounts! We would also strongly recommend using different passwords on different servers because you never know who of your (former) friends might just try your old account information. We take no responsibility for stealing any Game Accounts or items from its owner.


Pretending to be a GM

Thanks to the changes of nicknames of our Gamemasters (GM) it isn't possible anymore for a normal player to impersonate a GM and by that getting your stuff and password. You can easily recognize a member of the Lineage 2 GM team by having a =GM= or =EM= infront of his nick for example =GM=Nesh (even administrators have the =GM= infront of the nick).

Deceptive Emails

From time to time some deceptive emails may show up which might just make you think they were sent by someone from our portal and might want you to send information such as your login and password for your gaming accounts or your Sinister Manager. Under no circumstances give this information to anybody even if they should threaten you to get banned. The GM team doesn't need your login information to manipulate with your gaming characters and for sure we don't need to know your passwords. No GM would ever ask anyone else to get that information for him.

Rightful Account owner

As rightful owner we consider the owner of the email address with which the account has been registered (furthermore only registration email).

  • If you are the rightful owner of the registration email and the character, but you lend the character, please make sure that no one knows your password for the registration email or that the password for your account is not the same as for the email.
  • If you are not the rightful owner and you got the character from a friend then make sure you change the registration email. Otherwise you can lose that account at any time with no right for any kind of compensation.

If anyone knows your password for your Game Account he might as well try that password at other logins such as your e-mail or your Sinister Manager. That's why you should never ever use the same password for your Game Account and your email. A highly secure password is in your best interest.




How to maximize your password security

  • Your gaming account should not be the same as your password and in best case it shouldn't have any similarities with your character or your nick on forum.
  • Choose your password so that even your friends or relatives could not just guess it.
  • Choose a strong password. It should have at least 8 characters made of normal letters, capital letters and numbers. If you add a symbol or punctuation it will be even better.
    • Normally you would choose a word for your password which is at least 8 symbols for example "leetspeek",
    • make some of those letters big for example "LeetSpeeK",
    • use the similarity of some letters to make numbers out of them "L33t5peeK",
    • such a password should be sufficient.
  • Keep your password in your head only. Don't note it on a paper and keep it next to your PC. (From experience that is one of the easiest ways others can get your passwords.)
  • We also strongly recommend that you change your password from time to time.

Other ways to improve your account security

  1. As mentioned before never ever share your account information.
  2. Keep your PC secure (firewall, antivirus, antispyware).
  3. Make sure not to have any keyloggers installed on your PC.
  4. If you should login in other place than your usual place which doesn't comply with the above mentioned 2 points you risk a security breach.
  5. If you make sure your accounts are secure and afterwards go to play at a friend's PC or at a public PC which may just have a keylogger installed then all your efforts are wasted.
  6. We would also strongly recommend using different types of passwords on different servers, because you never know, who of your (former) friends might try your old account information.
  7. We also strongly recommend that you never send your account information via any IM system such as ICQ, email or SMS. There may be more eyes looking than you think.
  8. And last but not least one of the best ways to lose your stuff is to send these information via PM ingame. You may just send it by mistake into shout or even Hero Voice (seen already :-D).


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